Terms and Conditions
View our terms and conditions along with our warranty below. By
ordering cabinets with us you agree to abide by these conditions. If you
have any questions at all about these terms and conditions then please make sure
to contact our staff prior to purchasing with us.
Changes to these Terms & Conditions
OrderKitchenCabinets may at any time revise these Terms of Use by updating this
posting. You are bound by any such revisions.
Order Confirmation
OrderKitchenCabinets uses a shopping cart system for customers to send quote requests
for cabinet pieces they are interested in. Upon receiving the quote, our
staff will check availability of the pieces as well as calculate shipping costs
for the order. At this time our staff will send an invoice back to the
customer. Making payment of the invoice is customer acceptance that the
invoice and order details are correct and the cabinets will be shipped.
OrderKitchenCabinets will not be responsible for any error made by the customer in the
quote request or accepted in the invoice.
Payment Terms
Payment in full is required before shipment of any order. You will pay
by the terms outline in the invoice which is sent to you.
Warranty Policy
Prices are subject to change without notice. No returns will be
accepted after 60 days of the original invoice date. No goods will be
accepted without authorization from OrderKitchenCabinets and the original invoice
reference number. Cabinets which have already been assembled may not be
returned. Accepted returns are subject to a 20% restocking charge.
No returns accepted on special orders or non-cabinet related items. In all
claims, no labor or other consequential damages shall be allowed. No
claims for damages or deficiency allowed unless made within 48 hours of receipt
of goods. After delivery, the goods become the property and responsibility
of the customer.
The customer acknowledges that she/he is making this purchase based on
his/her own specifications and not by any statement made by or on behalf of
OrderKitchenCabinets as to the merchantability, fitness for a particular purpose, or
otherwise of goods.
Warranty Claims
Final decisions of warranty credits will be at the discretion of
OrderKitchenCabinets. Warranty requests must be noted by submitting an email or
fax copy of the units with issues within 48 hours of install or in the case of
shipment damage, within 48 hours of receipt of shipment. Credits will be
issued to the customer's account unless the item(s) is requested to be returned
for a warranty inspection. In the event an item is requested to be
returned for inspection prior to issuance of credit, a replacement item(s) will
be invoiced to the customer at regular customary billing price. Once the
item(s) have been approved under OrderKitchenCabinets warranty policy, a credit will be
issued to the customer's account.
Freight Damaged Claims
Damages must be noted at the time of delivery to
the freight courier. Failure to do so causes the recipient to file and
process all damage claims with the freight courier. Recipient must keep
the damaged product and original shipping carton/containers as well as all
paperwork until all claims are settled. All damages must be reported to
OrderKitchenCabinets within 48 hours of receipt.
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